frequently asked question
Committed to Keeping Your Home Squeaky Clean
FAQ
The Ins And Outs of Our Cleaning Services
Billing & Pricing
Payments Accepted
We accept the following payment methods:
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Credit/Debit Cards (Visa, MasterCard, Amex)
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Cash (due at time of service)
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E-Transfers (details provided upon booking)
Payment is due upon completion of service unless prior arrangements have been made. For recurring cleanings, we offer secure, automatic billing for your convenience
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.
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Cancellations with less than 24 hours’ notice may be subject to a $25 late cancellation fee.
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No-shows or same-day cancellations may be billed at 50% of the service cost.
Your time is valuable — and so is ours. Thank you for understanding!
Satisfaction Guarantee
Your satisfaction is our top priority. If you're not completely happy with any part of your service, please let us know within 24 hours, and we’ll return to make it right — free of charge.
We stand behind our work and always aim to exceed your expectations. That’s the Swift Clean Promise.